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Hospitality Marketing News

Tourism Marketing Tip #21 – Get Feedback

If you want repeat guests, you have to get feedback. Keep any surveys short and simple – no more than 3-5 questions. You can use paper forms, spoken questions from reception or customer service, or you can use online forms. There are a variety of survey forms online, but the most common and easiest to use are Google forms or Survey Monkey

You can easily use the surveys to improve things or to tailor offerings better for your ideal guests. Make surveys a priority so you are always improving how you attract visitors.

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